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Business Continuity

 

FSA maintains a business continuity program intended to assure continuous protection for investors in FSA-insured obligations as well as to minimize interruption in service to our clients in case of disruptive events.

Our employees are regularly trained for implementation of our business continuity response plan, which would be activated in an emergency. Under the plan, the priorities are to make sure that all employees are safe and that FSA's basic operations - especially our ability to make timely claims payments - continue without interruption or resume as soon as possible. The plan is tested yearly.

FSA maintains data backup systems at secure, remote locations, and personnel have access to secondary business sites at various locations. In New York, the locations are both inside and outside Manhattan. Key personnel have standing assignments to assemble at appropriate sites to maintain operations when an emergency requires it. Our offices around the world all have access to the same information systems and are prepared to provide support for business recovery if one office is disrupted. Additionally, the company provides many employees with laptops configured for access to our virtual private network and portable telephone and e-mail devices to facilitate work from homes or other locations.

In the event of an emergency, we will use the best methods available in the circumstances to keep our employees and the public informed. This website will be updated as soon as possible, and as frequently as necessary, with event-related information.